PRIVACY POLICY

1. Introduction

Welcome to Central Care Insurance.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at: [email protected].

When you visit our website, landing pages, forms, or use any of our services, you trust us with your personal information. We take your privacy very seriously.

In this Privacy Policy, we explain what information we collect, how we use it, how we protect it, and what rights you have regarding your personal information. Please read this Privacy Policy carefully, as it will help you understand what we do with the information we collect.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you submit a form, register through our website, request information, schedule an appointment, or express interest in our insurance products and services.

The personal information we collect may include:

Full name

Phone number

Email address

Postal address

Contact preferences

Insurance-related information you choose to provide

Appointment information

Other similar information submitted through our forms or communication channels

SMS Consents and Opt-Ins

We may also collect information regarding your consent to receive SMS/MMS text messages from Central Care Insurance, including the date, time, source, and method by which you provided consent, such as checking an opt-in box on one of our web forms.

3. How Do We Use Your Information?

We use the personal information collected through our website, forms, landing pages, and communication channels for business and service-related purposes, including:

To respond to your inquiries

To provide insurance-related information

To schedule, confirm, and remind you about appointments

To send administrative or service-related communications

To deliver and facilitate requested services

To provide customer support

To follow up regarding insurance quotes or applications

To send promotional or marketing communications, only if you have opted in

To maintain compliance records related to SMS/MMS consent

We may use your information based on your consent, our legitimate business interests, the need to perform a service requested by you, or legal obligations.

4. Will Your Information Be Shared With Anyone?

We may process or share your personal information only when necessary and based on the following legal grounds:

Your consent

Legitimate business interests

Performance of a contract or requested service

Legal obligations

Protection of vital interests

Central Care Insurance does not sell, rent, or share your personal information or mobile number with third parties for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services or comply with applicable laws.

5. Cookies and Similar Technologies

We may use cookies and similar tracking technologies on our website to help personalize your experience, improve website functionality, analyze website traffic, and manage user preferences.

A cookie is a small file placed on your device that enables certain features and functionality.

Cookies may allow us to:

Understand how visitors use our website

Improve user experience

Remember user preferences

Monitor website performance

Measure the effectiveness of advertising campaigns

Types of Cookies We Use

Essential Cookies

These cookies are necessary to enable basic website functionality, such as navigation, access to secure areas, form submissions, and other essential features. These cookies cannot be disabled through our website.

Analytics and Performance Cookies

These cookies collect information about how visitors use our website. The information collected is generally aggregated and does not directly identify individual visitors.

This may include:

Number of website visitors

Pages visited

Time spent on the website

Referral sources

Whether a visitor has visited before

General interaction behavior

We use this information to operate our website more efficiently and improve our services.

Functionality Cookies

These cookies remember choices you make, such as language preferences, location settings, or other online preferences, to provide a more personalized experience.

Targeting and Advertising Cookies

These cookies may track browsing behavior and user interactions to help deliver advertising that may be relevant to your interests and to measure the effectiveness of advertising campaigns.

Your Choices Regarding Cookies

You can disable or manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and certain features may not work properly.

For more information about managing cookies, you may visit:

www.allaboutcookies.org

Cookie Consent

Where required by law, we will ask for your consent to use cookies when you first visit our website. If you agree to our use of cookies but later wish to change your preferences, you may adjust your browser settings or cookie preferences where available.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

This may include retaining information for:

Customer service purposes

Appointment history

Insurance service records

Legal or compliance obligations

SMS/MMS consent records

Business reporting and administrative purposes

7. How Do We Keep Your Information Safe?

Our goal is to protect your personal information through reasonable organizational, administrative, and technical security measures.

While we take steps to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure. You should only access our services within a secure environment.

8. Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age.

By using our website or services, you represent that you are at least 18 years old. If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete such information.

9. What Are Your Privacy Rights?

You may have certain rights regarding your personal information, subject to applicable local data protection laws.

These rights may include the ability to:

Request access to the personal information we collect from you

Request correction or update of your information

Request deletion of your information, where applicable

Withdraw consent for certain communications

Opt out of marketing communications

To request to review, update, or delete your personal information, please contact us at: [email protected]

We will respond to your request within a reasonable timeframe and, where applicable, within 30 days.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track, or DNT, feature or setting that you can activate to signal your privacy preference.

At this time, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online, unless required by applicable law.

11. Do We Make Updates to This Policy?

We may update this Privacy Policy from time to time.

The updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. How Can You Contact Us About This Policy?

If you have questions or comments about this Privacy Policy, you can contact us at: [email protected]